Coach of the Day

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The Whole Leadership Initiative

How Superficial Qualities Drive Team Evaluations

Think of a team with which you’re involved: who are the most important contributors? And what are the criteria you used in making that determination? Such questions lie at the heart of “one of the most common and pernicious process losses encountered by task-performing teams,” declares Richard Hackman in "Collective Intelligence"—namely, “the inappropriate ‘weighting’ of members’ inputs.” Far too often, the validity accorded to an individual’s ideas and opinions has much more to do with demographic factors ...

Why Some Top Performers Don't Collaborate

Most of us would probably consider collaboration an unadulterated good thing—like Mom and apple pie. Surprisingly, however, research in the field of industrial-organizational psychology indicates otherwise. Richard Hackman and colleagues on ...

Understanding Why Team Members Get Scapegoated

A pervasive but rarely acknowledged perceptual distortion comes into play when people are trying to decide who is best suited to be on a new team. Essentially, it has to do with scapegoating. The group dynamics of teams are such that ...

Understanding Snap Judgements and Their Impact

Warmth and competence are the two critical factors when it comes to understanding how people form first impressions of others. That’s the conclusion reached by social psychologist Amy Cuddy, who teaches at Harvard Business School. According ...
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